At Root Yoga, accessible from www.helloroot.ca, your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or interact with our website.

What Type of Information Do We Collect?

We collect the following types of personal information from our site visitors:

• Name, email address, and contact information (e.g., when signing up for newsletters or submitting forms)

• IP address and browser type (automatically collected)

• Payment and billing details (if purchasing products or services)

How Do We Collect Information?

We collect personal information through:

• Contact forms on our website

• Newsletter subscription sign-ups

• Purchase forms when you buy a product or service

• Cookies and tracking tools that collect browsing data

Why Do We Collect Personal Information?

We collect personal information for several reasons:

• To provide services, such as yoga class registration and customer support

• To send promotional emails and updates, if you subscribe

• To improve our website and user experience

• To process transactions securely

How Do We Store, Use, Share, and Disclose Information?

Root Yoga is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to offer our services. Your data may be stored through Wix.com’s data storage, databases, and general applications. Wix.com stores your data on secure servers protected by firewalls.

We do not share or disclose your personal information to third parties, except as required by law or for secure payment processing. All direct payment gateways used by our company adhere to PCI-DSS standards, ensuring secure handling of credit card information.

How Do We Communicate With You?

We may contact you via email or other methods to:

• Provide updates regarding your account or transactions

• Send promotional content if you've opted in

• Resolve issues or collect payments if necessary

You may opt-out of receiving communications at any time by following the unsubscribe link in our emails or contacting us directly.

Cookies and Tracking Tools

Our website uses cookies to track your activity and enhance your browsing experience. Cookies are small data files stored on your device that help us understand user preferences and interactions.

We also use third-party services such as Google Analytics, which may place cookies on your browser. These services have their own privacy policies, which are not covered by Root Yoga’s policy.

How Can You Withdraw Consent or Update Information?

If you wish to withdraw your consent for data collection or request changes to your personal information, please contact us at lily@hellorootyoga.com

Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. We encourage you to review this policy regularly. Any significant changes will be communicated via email or on our website.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us at:
Email: lily@hellorootyoga.com